Overview
CARE International in Lebanon wanted a policy framework that could support both day-to-day data handling and formal accountability to donors, partners, and internal leadership.
Leeway structured the engagement around governance clarity, implementation practicality, and documentation that could be used by teams beyond the initial consultancy period.
Client context
CARE International in Lebanon needed to formalize data handling practices, improve breach preparedness, and align internal procedures with national and international data-protection expectations in a way teams could realistically apply.
The organization was already handling sensitive information across multiple operational functions, which made consistency and ownership especially important.
Leadership needed a framework that was not only compliant on paper, but also understandable by the people responsible for implementation across departments.
Approach
- Conducted a detailed gap analysis of existing data-management practices
- Developed a tailored Data Protection Policy and Procedures framework
- Ran key stakeholder interviews across focal points and CARE offices
- Defined security incident reporting and response protocols
- Delivered implementation templates and supporting governance documents
Solution design
Leeway translated policy requirements into a set of practical governance procedures, templates, and decision rules that teams could adopt with less ambiguity.
The final package supported incident handling, data lifecycle management, organizational responsibilities, and clearer internal coordination around compliance-sensitive work.
Results
- Improved data security posture across organizational workflows
- Achieved stronger compliance alignment with GDPR and local regulations
- Standardized data-management processes and reduced operational ambiguity
- Established faster and clearer incident response handling
- Increased stakeholder confidence in data governance
Why it mattered
The engagement created a stronger operational baseline for future digital initiatives involving sensitive information and structured controls.
Teams were better positioned to make consistent decisions around handling, reporting, and protecting data across the organization.